About Us

The vision of SDurden Creatives, LLC is to elevate entrepreneurs, small businesses, and nonprofits in the realization of their potential and to accelerate the advancement of their mission. We design solutions that communicate our clients’ brand message, engage their audience, and increase their return on investment.

We strive to create experiences of excellence by exemplifying professionalism with prompt communication, superior quality service and efficiency.

Our service is to develop and design marketing and training materials, both print and digital, as well as to provide CX Support Services.

Our Content Development & Layout Services include designing materials for onboarding and training courses, such as: presentations, workbooks, and handouts, as well as customer-facing marketing materials, such as: ebooks, product labels, graphics, and interactive PDFs.

Our Customer Experience (CX) Support Service assists our clients in delivering exceptional customer service via managing email tickets, responding to online chats, and moderating customer reviews to mediate issues such as: exchanges, lost shipments, defective complaints, and general inquiries. We provide insightful, robust CX reporting to highlight processes and systems in need of optimization to elevate the customers’ experience.

Feel free to contact us to discuss how we can put boundless creativity to work and make your project a success!

-Sheila Durden
Owner & Lead Designer, SDurden Creatives, LLC